Dude Solutions Status Page
The Site Resource I role is the first line defense for simple incidents at a location. If you are unable to resolve the issue, you have the ability to route the incident to another user or work queue with a higher skill set.
Table of Contents
- Site Resource Login and Home Page
- Entering a New IT Incident
- Processing Incidents
- Entering Labor Transactions
- Entering Purchase Transactions
- Entering Issue Transactions
- Searching for an Existing IT Incident
Video Resources
